 We where asked to quote
for a new photocopier / printer, the clients requirements where that
they needed to produce 200 10 page booklets overnight.
We produced our quote
which we felt was very reasonable only to be told that we where £800
pounds more expensive than Canon.
Fortunately we knew the
customer and they trusted us enough to show us the Canon quote. It
immediately became apparent that the Canon salesman had not listened to
the clients request. He had quoted for a machine which had a 2,500 sheet
paper supply but he had not thought about the finished product. His
machine had only got the standard 500 sheet catch tray, which would have
required the client to be present to remove the finished booklets or the
machine would have stopped at 50 sets.
We had quoted for a
machine with a document finisher which had a tray capable of receiving &
stapling the finished booklets in total.
When we pointed this
out to client they contacted the Canon Salesman who somewhat red faced
had to add £1700 to his quote.
Save to say that the
client purchased her machine from us.
Call 01293 537827 for
no obligation quotation.
Contact Us
|
