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Yes! is the answer,
Digital Office
Solutions was given
a referral for a
business relocating
to the East
Grinstead area, they
where in the process
of gathering quotes
for computers from
Dell, a telephone
system from BT & a
colour copier from
Canon Direct.
A
representative from
DOS explained we
visited the customer
carried out a
business requirement
survey.
We
then proposed a
complete solution to
meet their
requirements, this
suited the clients
needs perfectly, as
they had one point
of contact for the
whole install &
could use us as
their own IT support
handling all aspects
of their
infrastructure.
We
arranged & supplied
the installation of
ISDN30 lines,
setting up a DDI
number range for
each part of the
business. An SDSL
data link for
internet access and
future VOIP links.
We
installed 70 cat 5e
data points,
terminating them to
patch panels in a
data cabinet.
We
installed a rack
mount “digital”
telephone system
capable of CTI
(Computer telephony
integration) & VOIP
capable connected it
to a 4 port
voicemail system
with automated
attendant.
We
then installed a
server running SBS
2003 & network
infrastructure,
setup thier e-mail
system configured
network storage &
back-ups, delivered
& installed 14 PC’s.
We
supplied a network
colour copier,
printer & scanner,
which we now
maintained under a
cost per copy
agreement. Installed
an X-ray scanner &
network fax
multi-function
device.
We
continue to support
the complete package
on an annual support
agreement.
The
business continues
to thrive and
expand, so we have
upgraded and
modified the system
accordingly, one
more PC, two
laptops, wireless
network access
point, Italian
option on automated
attendant, 3
additional
extensions and so
the list goes on.”
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